Shipping Policy

Free & Paid Shipping

How long will the delivery take?

Usually 3-7 working days. Some products take 15 days to arrive

Which countries do you ship to?

United States, Europe, Australia, and other countries, if your address cannot be displayed on the website, you can contact us at cs@topmate.cc

We are unable to ship to the following areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces of the Pacific
Thanks for your understanding.

How will my shipment be delivered?

UPS, USPS, etc.

I ordered more than one item. Will they be delivered at the same time?

We try to ensure that all your items reach you at the same time. Sometimes our products are not always sent together as different shipping options are available depending on the product. Once the item ships, you will receive a shipping notification email.

Can I change the delivery address after the package has been shipped?

Unfortunately, we cannot change the shipment once the product is in transit.

What do I need to do when I receive a different product than what I ordered?
Please contact customer support at cs@topmate.cc.

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